Support
If you have any questions, please call us at (800) 237-2267 or
e-mail us at footdefense@acor.com.
Waiting
on an order? Click Here and put your tracking number from your
shipment confirmation email to get the details.
Shipping
At
this time Footdefense.com offers Ground Shipping and 2nd Day.
Orders may be shipped to one address only.
Standard
(Free Shipping)
In-stock items normally leave our warehouse within 24 hours of
receiving your order and are shipped via UPS Ground. Depending
upon where you live, your package should arrive in 2-6 business
days. Standard Shipping is free.
Second
Day Shipping
In-stock items normally leave our warehouse within 24 hours of
receiving your orderl. Depending upon where you live, your package
should arrive in 1-2 business days. Charges for second day shipping
are as follows:
Up
to $50
$51 to $100
$101 to $200
$201 and up
$10.00
$15.00
$20.00
$25.00
Payment/Ordering:
We gladly accept Visa, MasterCard or American Express. Availability
of these payment methods depends upon the manner in which the
Customer places an order, as described more fully below.
Ordering
By the Footdefense.com Store: Please fill in all the required
fields when ordering via the Footdefense.com order form. We use
128 bit encryption between your browser and our server (highest
level for browsers) and 1024 bit encryption between our servers
and our office to retrieve and process orders. We accept on-line
orders 24 hours a day, 7 days a week.
Canadian
Orders
Please
Note: Orders shipped to international addresses from our U.S.
site do not include VAT. If you order from www.footwearnmore.com
or www.footdefense.com
and require delivery to Canada, taxes and applicable duty charges
will need to be paid by the recipient.
Returns
To
return an item to our company, please follow these steps:
Use
the Return Address Label found on the front of the packing list.
Use
the original outer shipping carton to return the shoes. Do not
use the product box alone.
All
products must be dropped off at an acceptable UPS dropoff center.
We
will not refund any applicable shipping charges.
The
returned merchandise will be credited to your credit card.
Returns
past 45 days will result in credit not being issued.
Color
Footdefense.com maintains a high standard of quality in the representation
of their product. We have made every effort to portray our product
as accurately as possible. However, the colors you see will depend
on your monitor. If for any reason you are not completely satisfied
with your purchase, you may exchange it or return it for a full
refund minus any applicable shipping charges.